See where calls stumble and fix it the same day
Callbrain listens to every call for you and shows why callers asked for a person, where they got stuck and how they felt.
- Caller
“This is the third time I'm calling about this!”
- AI operator
“I understand. Putting you through to a senior specialist now.”
DoneFrustration flagged, call escalated
- of calls scored
- 100%
- from a number to its call
- 1 click
- languages transcribed
- 57
Most calls are never heard again
Supervisors spot-check a few recordings a week.
Call review
Each call scored, with your team's verdict beside it
Caller“This is the third time I'm explaining.”
See what went wrong, the second it happened and what should have been said.
Where calls stumble
The step where calls stall or loop.
Why callers wanted a person
Every reason, ranked.
How callers felt
From hello to goodbye.
Feedback the agent learns from
Flag an answer and it's fixed next time.
Questions about call analytics
Can we search what callers said?
Yes. Search any word and play the moment.
Who sees the recordings?
The roles you choose. Recordings stay in your home country.
How does feedback reach the agent?
Your team flags an answer, and the next version learns from it.
Hear what your callers are telling you
See analytics on your own calls in a demo.
$0.16 per minute of conversation