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- AI vs human operator
Keep your people for the calls that need them
An operator takes one call at a time, on shift. An AI operator takes every call at once, day and night. Run both and pay 50–80% less.
- Caller
“I need to move my delivery and ask about a refund.”
- AI operator
“Delivery moved to Monday. For the refund, here's Maria from billing.”
- Operator
“Hi, I can see your order. Let's sort out the refund.”
DoneRoutine part by AI, refund by a person
- lower call center cost
- 50–80%
- at one price
- 24/7
- to go live
- 24 h
Seats are the biggest line in a call center budget
You pay for whole shifts, while customers talk for part of them.
Both, together
AI takes the volume, your people take the judgment calls
Caller“I'd like to ask about a refund.”
Your operator gets the call with the summary, and the caller never starts over.

Routine calls go to AI
Bookings and reminders at any hour.
Complaints go to people
And anything your rules send.
Nobody repeats the story
The operator reads the call first.
Your team off repeat questions
Their day goes to the hard calls.
Side by side
| Callbrain AI operator | Human operator | |
|---|---|---|
| Cost | $0.16 a minute of conversation | Salary, taxes and a desk per seat |
| Hours | 24/7 at the same price | Shifts, with night premiums |
| Calls at once | Unlimited | One per operator |
| Time to start | 24 hours | Weeks to hire and train |
| Languages | 57 | The ones your team speaks |
| Your CRM | Updated during the call | Updated when there's time |
Questions when you compare
How much do we save?
50–80% of your call center costs. The pricing page shows your amount.
Do we have to let our team go?
You decide. Keep your best people for hard calls and give the AI the night shift.
Will callers accept an AI operator?
Yes. They get an answer at once in their language, and a person whenever they ask.
Let the AI operator take the volume from tomorrow
Hear it take a call in your browser today.
$0.16 per minute of conversation