Keep your people for the calls that need them

An operator takes one call at a time, on shift. An AI operator takes every call at once, day and night. Run both and pay 50–80% less.

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Live callDelivery line, 10:20
  1. Caller

    “I need to move my delivery and ask about a refund.”

  2. AI operator

    “Delivery moved to Monday. For the refund, here's Maria from billing.”

  3. Operator

    “Hi, I can see your order. Let's sort out the refund.”

DoneRoutine part by AI, refund by a person

lower call center cost
50–80%
at one price
24/7
to go live
24 h

Seats are the biggest line in a call center budget

You pay for whole shifts, while customers talk for part of them.

Both, together

AI takes the volume, your people take the judgment calls

Caller

“I'd like to ask about a refund.”

Your operator gets the call with the summary, and the caller never starts over.

The Callbrain softphone over the calls list during a transferred call: why the call came, the live transcript and the call controls
  • Routine calls go to AI

    Bookings and reminders at any hour.

  • Complaints go to people

    And anything your rules send.

  • Nobody repeats the story

    The operator reads the call first.

  • Your team off repeat questions

    Their day goes to the hard calls.

Side by side

Callbrain AI operatorHuman operator
Cost$0.16 a minute of conversationSalary, taxes and a desk per seat
Hours24/7 at the same priceShifts, with night premiums
Calls at onceUnlimitedOne per operator
Time to start24 hoursWeeks to hire and train
Languages57The ones your team speaks
Your CRMUpdated during the callUpdated when there's time

Questions when you compare

How much do we save?

50–80% of your call center costs. The pricing page shows your amount.

Do we have to let our team go?

You decide. Keep your best people for hard calls and give the AI the night shift.

Will callers accept an AI operator?

Yes. They get an answer at once in their language, and a person whenever they ask.

Let the AI operator take the volume from tomorrow

Hear it take a call in your browser today.

$0.16 per minute of conversation

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