Let callers say what they need
An IVR makes callers press through menus. Callbrain lets them talk like they talk to a person and finishes the task in your systems.
- Caller
“I moved house and need a new address and delivery day.”
- AI operator
“Both updated. Deliveries come on Wednesdays from next week.”
DoneTwo requests in one sentence
- to retire the menu
- 24 h
- sentence for two requests
- 1
- languages, nothing to re-record
- 57
Menus make callers do the work
Press 1 for billing, 2 for orders. Callers guess, press zero and wait anyway.
In your account
Each conversation on record, with the work it did
Caller“I moved house.”
What the caller said and each action the AI agent took.
In their own words
Callers explain, the agent understands.
A person when needed
Transferred with the summary.
New flow in minutes
Edit the instructions and publish.
Why people call
Topics and the step where they got stuck.
What changes when the menu goes
| Callbrain AI agent | IVR menu | |
|---|---|---|
| How callers ask | In their own words | Press 1, press 2 |
| What happens next | The task gets done | The call waits in a queue |
| Two requests | Handled together | One branch at a time |
| Languages | 57 | A recording per language |
| Transfer to a person | With a summary | The story from the start |
| What you learn | Why people called | Which buttons they pressed |
Questions before you switch off the menu
Can we keep our number and PBX?
Yes. The AI agent answers where the menu used to play.
Can callers still press buttons?
Yes. Key presses reach the AI agent, so old habits still work.
How long does the switch take?
24 hours, on the same number.
Retire the menu tomorrow
Book a demo on your own number.
$0.16 per minute of conversation